Personnel review

Changes in the industry and working culture

Digitalisation influences what we do and how we do it, our tools and working environment, as well as management. The following new requirements have arisen due to the continuous changes in working life:

  • Continuous development
  • Taking care of one’s own wellbeing at work
  • Trust
  • Open interaction
  • Clear management goals
  • Internationalisation
  • Flexible coordination of work and free time

Elisa’s operating environment is continuously changing as well, and continuous learning is a prerequisite for success. Our ways of working are based on Elisa’s Ideal Work thinking. Elisa Ideal Work encompasses smart working methods in the physical, virtual and social working environment. For more information, please see the Case gallery.

This continuous development and Ideal Work thinking can be seen in our personnel satisfaction survey results. Over the course of more than ten years, our empowerment index has exceeded our goal. The same message was also given by the Trust Index survey of the Great Place to Work Finland survey. We use the results in the continuous improvement of our operations.

Key measures and their results in 2016

  • The empowerment index was 4.1 (3.9) on a scale of 1 to 5.
  • Renewal projects in accordance with the Elisa Ideal Work concept continued in the offices.
  • Elisa employees spent 77 (75) days per person working remotely, on average.
  • Elisa employees participated in 227,556 (211,024) virtual conferences.
  • Elisa employees worked in 11 countries.


suomi ja viro

Personnel in different countries


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